HAVE A QUESTION?

Find your answer below! These are the most common questions the studio is asked. If you have additional questions, feel free to email May's Art Studio at jasminemayart@gmail.com

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FAQS

Where Is May's Art Studio based?

May's Art Studio is generally based in the greater Austin area, but every order ships from Leander, TX specifically. Everything is created by Jasmine May in her home studio, and every order is personally fulfilled and packaged by her.

What Is A Giclée Print?

Giclée prints are the finest and some of the most sought after reproductions in the fine art world!

From the French word "to spray", this printing process mists pigment bases inks on a museum grade surface to produce the most detailed rendering of an artwork possible. Designed to last up to 200 years, a true Giclée is extremely archival.

How Are The Fine Art Prints Made?

All of the Fine Art Giclée Prints are made to order right in May's Art Studio, using a Canon Pro-1000 printer; a professional photo and fine art inkjet printer with a pigment-based ink system.

All prints come on 100% cotton rag paper, and with archival pigment-based inks, our prints are guaranteed to last a lifetime.

Will My Print Be Hand-Signed?

For now, all Fine Art Prints do come signed by Jasmine May, including open edition prints.

Will I Get A Certificate Of Authenticity?

To preserve the integrity of works that rise in value over time, originals are the only works that arrive with a certificate of authenticity. Prints, hand-painted apparel, and stickers do not come with a certificate of authenticity.

Shipping Times and Cost?

Our goal is to ship your order to you within 3-5 business days after you've placed an order. Originals may take longer.

All orders are personally fulfilled, packaged, and shipped from the studio by the artist, so please allow for some wiggle-room when it comes to receiving your order. Everything is packaged and shipped with love and care!

All orders will be sent with tracking numbers and you should receive an email from the shop with that info as soon as your item ships.

Once shipped, most orders take anywhere from 2 to 10 business days to arrive, depending on where you live and the efficiency of your local postal service. 

How Do You Determine Shipping Costs?

We ship via UPS Ground for Originals, and USPS Priority Mail for all other items. Large items that won't fit in a regular mailbox will be delivered to your door!

Originals include complimentary UPS ground delivery! USPS Priority Mail Shipping costs are calculated automatically through Shopify, based on the weight and size of the package, and the destination. 

Do You Ship Worldwide?

Currently, May's Art Studio does not accept international orders, and right now we are only shipping within in the United States. If you are outside of the U.S., and would like to purchase from May's Art Studio, please send us an email about it. If there is enough demand for it, we will consider expanding.

Where Can I Find My Order Confirmation?

Your order confirmation and invoice is delivered to your inbox automatically after purchase. If you cannot find it in your primary inbox, it may have ended up in your spam folder.

Can I Change Something In My Order?

If your order has not been shipped yet and you are able to contact the studio in enough time, we are able to make changes after checkout, including a change of shipping address. Although, modifications to your order cannot be guaranteed.

Can I Commission A Custom Piece?

Yes, my books are open for commissions right now. Please email jasminemayart@gmail.com with your thoughts, ideas, and reference images (if any). Pricing will depend on size, materials, and the amount of time it takes to complete the project. 

Can I Get Your Artwork Tattooed?

I'm so honored to have my artwork tattooed! If you'd like to support my work further please consider picking up something from my shop, that would be the best way to show your appreciation! Also please give credit when posting on social media by tagging @maysartstudio, I appreciate it so much!

Can you Design A Tattoo For Me?

I would love to! Please email jasminemayart@gmail.com with your thoughts, ideas, and reference images. Pricing will depend on what you're wanting to get, but I charge $35 an hour for all tattoo drawings, and no, I am not a tattoo artist. Please find someone else to actually tattoo it.

Markets, Pop-ups, & Conventions

May's Art Studio regularly sets up shop in the greater Austin, TX area. All updates and announcements about these kinds of events can be found on my instagram @maysartstudio. Give my instagram a follow to stay up-to-date!



Brand Collaborations

Feel free to visit our contact page or email the studio at jasminemayart@gmail.com with your pitch. Please include deadlines and if the company you represent would like to purchase full or partial rights to the work upon completion.